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Terms & Conditions
General Terms

  • Any complaints and queries contact or write us.
  • The passengers are requested to co-operate with the bus operators to maintain punctuality.
  • The Ticket booked is not transferable.
  • Please carry a valid photo id while traveling.
  • Bus Operator reserves rights to change the seat while boarding.
  • The Company does not accept responsibility for any injury, damage or loss caused by any accident. Delay or irregularity or any other natural calamities.
  • Passengers are allowed to carry personal luggage at their own risk. Additional luggage will be charged.
  • Smoking & Consumption of liquor is prohibited on board.
  • Passengers hereby consent to receive communications by SMS / Email or calls from bus operator with regards to the services provided by them.
  • Passengers shall report at the boarding point at least 10 minutes prior to the scheduled departure time
  • 1.1 Each passenger is permitted to carry only one piece of luggage
  • 1.2 Trolley bags are strictly not allowed due to space constraints in the luggage compartment.
  • 1.3 Only soft duffle bags weighing not more than 10 kgs will be permitted.
  • 1.4 Additional luggage, carton boxes, oversized bags, or goods of commercial nature will not be accepted.
  • 1.5 Management will not be responsible for the safety of passenger luggage, baggage, or personal belongings inside the bus, office, or at boarding points.
  • 1.6 Passengers are responsible for ensuring their baggage is properly tagged and secured.
  • 2.1 Tickets are valid only for the specific journey, date, and time for which they are issued.
  • 2.2 Seats will be confirmed only after successful payment and subject to availability.
  • 2.3 For children above 4 years, a full ticket is mandatory. Without a valid ticket (with age proof, if required), boarding will be denied.
  • 3.1 Passengers are required to report at the boarding point at least 15 minutes before departure.
  • 3.2 Buses will not wait for late passengers. No refund or rescheduling will be entertained for no-shows.
  • 4.1 The management reserves the right to cancel, postpone, reschedule, or delay services without prior notice and without assigning any reason.
  • 4.2 In case of operational needs or emergencies, seating arrangements may be changed, and alternate vehicles may be provided.
  • 4.3 In the event of a bus cancellation, breakdown, or operational issues, passengers may be allocated different seats in the same bus or shifted to an alternate bus, subject to seat availability.
  • 4.4 If alternate arrangements cannot be made, the full ticket amount will be refunded to the passenger.
  • 4.5 The management will not be liable for any consequential loss, inconvenience, or additional expenses incurred due to such cancellations or delays.
  • 5.1 Smoking, consumption of alcohol, or use of drugs is strictly prohibited inside the bus.
  • 5.2 Passengers under the influence of alcohol or drugs will not be permitted to board. If already onboard, such passengers will be deboarded and handed over to authorities. No refund will be provided.
  • 5.3 Carrying liquor bottles on board is prohibited under the laws of Kerala, Karnataka, and Tamil Nadu.
  • 5.4 Any indecent behaviour, harassment, or disturbance to co-passengers or staff will lead to immediate removal from the bus, without refund.
  • 5.5 Male passengers misusing the “female seat” option during booking will be deboarded without refund.
  • 6.1 Pets and animals are not allowed on board Megha Bus coaches.
  • 7.1 Change of travel date/time is allowed only if requested at least 24 hours before departure by visiting the booking branch or through the official website/app.
  • 7.2 In case of passenger-initiated cancellations, applicable cancellation charges will be deducted as per the Cancellation Policy.
  • 7.3 GST is applicable on cancellation charges, as per government regulations.
  • 7.4 Refunds, if any, will be processed to the original mode of payment within 3-5 working days from the date of cancellation.
  • 7.5 Tickets booked online must be modified/cancelled online only.
  • 7.6 Fare differences (pre/post/open ticket cases) will not be refunded
  • 8.1 Loss, theft, or damage to baggage, personal items, or valuables.
  • 8.2 Delays, cancellations, breakdowns, or rescheduling due to road conditions, weather, strikes, natural calamities, or government orders.
  • 8.2 Travel is undertaken at the passenger’s own risk.
  • 9.1 Trolley bags not allowed.
  • 9.2 Driver number & bus details will be sent 1 hour before travel.
Cancellation Terms

  • Cancellation has per cancellation policy of respective ticket.
  • Partial Cancellation Is Possible.
  • Partial cancellations will be refunded immediately
  • It Is Rights of Megha Tours and Travels To Change Cancellation Policy Any Time Without Prior To Notice
  • Bookings from this site will be eligible for cancellation through Cancellation Form on this site only, In case e-ticket is booked through an agent, please contact respective agent for cancellations.
  • On Cancellation, Refund will be credited in 3 To 10 working days in source payment.
  • Ticket once transferred cannot transferred or cancelled again.